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Effective Date: September 6, 2024

Carbon Neutral Technology Corp. ("we," "our," "us") is committed to protecting the privacy of our users ("you," "your") who visit our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws in Canada and the United States, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the California Consumer Privacy Act (CCPA) in the United States.

1. Information We Collect

We collect information you provide to us directly, as well as information automatically through your use of our website.

1.1 Personal Information Provided by You

We may collect the following personal information when you interact with our website:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other credentials for account access.
• Communications: Information you provide when contacting us, such as customer service inquiries.

1.2 Automatically Collected Information

When you visit our website, we may collect the following information automatically:

• Device Information: IP address, browser type, device type, operating system.
• Usage Information: Pages visited, time spent on our website, referral URLs, and clickstream data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience. For more information, please see our Cookie Policy.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide, maintain, and improve our services.
• To process your transactions and manage your account.
• To respond to your inquiries and offer customer support.
• To send you marketing and promotional communications, where permitted by law.
• To monitor and analyze trends, usage, and activities in connection with our website.
• To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with the following third parties:

• Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processors, hosting providers, and email service providers.
• Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.

4. Your Rights

You have certain rights regarding your personal information, subject to applicable laws:

4.1 In Canada (PIPEDA):

• Access and Correction: You have the right to request access to and correction of your personal information.
• Withdrawal of Consent: You may withdraw your consent to the collection, use, and disclosure of your personal information, subject to legal or contractual restrictions.

4.2 In the United States (CCPA):

• Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: Although we do not sell personal information, you have the right to opt out of the sale of your information.
• Non-Discrimination: We will not discriminate against you for exercising any of your rights.

To exercise these rights, please contact us at [insert contact email or phone number].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own, including Canada and the United States, where different data protection laws may apply. We ensure that appropriate safeguards are in place to protect your information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Carbon Neutral Technology Corp.
info@co2neutral.ca